Ganjiang Research Institute, Chinese Academy of Sciences

Add Time：1970-01-01 View:590

Ganzhou Research Institute of the Chinese Academy of Sciences (hereinafter referred to as the customer) has purchased a customized gas quenching furnace in our company, which is used for the research, development and test of new high-precision materials. After being used at high intensity for a period of time, customers propose equipment maintenance requirements and technical upgrades to some functions to adapt to increasingly complex scientific research needs. Our company actively responds by organizing a professional team to provide after-sales follow-up and service to customers.

In response to the customer's upgrade requirements, engineers have upgraded the software of the data acquisition system for gas quenching furnaces, adding real-time data monitoring, remote control, and intelligent warning. The functions such as pre sintering have improved the intelligence level and operational convenience of the equipment. At the same time, personalized adjustments and optimizations have been made to the gas quenching process parameters according to the special requirements of the customer's scientific research projects, ensuring that the equipment meets the latest scientific research needs。

After the after-sales staff completed the equipment maintenance and upgrade work at around 7 pm, our company conducted an after-sales follow-up to understand the operation of the equipment and customer satisfaction. The customer highly praised the after-sales maintenance and technical upgrade service, stating that the equipment performance has significantly improved and the scientific research efficiency has been effectively improved. Our company promises to continuously monitor the usage of equipment and provide necessary technical support and services

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