After-sales commitment
With years of experience and strict customer management, Nobardi
Materials Technology Co., Ltd. has become a supplier that can meet
customer requirements in the field of thermal engineering
operations and services.
We set product development, design, processing, assembly and sales
as one, is a domestic production innovation enterprise with
independent research and development and production capacity, so
you buy any Nobadi products at the same time, have been reliable,
lifelong product after-sales service. We hereby undertake the
following:
1. The high temperature heating equipment and touch screen
electrical system provided by our company are guaranteed for two
years free of charge (except consumables and artificial faults),
and the lifetime paid after-sales service. We will accurately and
timely provide customers to order the spare parts and provide all
kinds of services required by customers, have the obligation, the
responsibility to answer any questions raised by customers at any
time.
Two, our company is responsible for customer training, and
lifelong technical support, to ensure that any one of the
equipment sold without fault operation.
Three, after the order is issued, that is, to establish contact
with customers, at the same time our company guide customers
system layout, in order to timely boot debugging for customers, so
that customers are satisfied with our service every time.
Four, once the equipment failure, we will make service response
within 24 hours, in the form of voice telephone, video
communication and door-to-door service for customers to solve the
problem in time.
5. Establish friendly and good cooperative relationship with
customers, learn from each other in cooperation, listen to
customers' suggestions and respect customers' opinions. During the
installation of the equipment, we will train the equipment users
in a systematic and standardized way.
Vi. You are welcome to visit our company for guidance before
ordering, so as to ensure the authenticity of the commitments and
data stated here.