China Youyan Technology Group Co., Ltd

Add Time：1970-01-01 View:684

More than ten years ago, China Youyan Technology Group Co., Ltd. (hereinafter referred to as Youyan Technology) purchased multiple tube furnace experimental equipment from our company for the research and development of cutting-edge materials. After more than a decade of trials and tribulations, this device still plays an important role in customer laboratories. In order to gain a deeper understanding of the long-term operation status of the equipment, customer satisfaction, and future needs, our company has decided to conduct a special follow-up visit to this old customer。

Our staff conducted in-depth interviews with client laboratory directors and senior researchers to review the contributions of equipment in scientific research projects over the past decade, understand the advantages and disadvantages of equipment in long-term use, and collect feedback from clients on equipment performance, maintenance services, upgrade needs, and other aspects. The customer highly praises the durability and reliability of the equipment, but also points out that with the development of scientific research needs, they hope to improve the intelligence level of the equipment and expand data collection and analysis functions.

Given the high recognition of our products and services from our clients, both parties have conducted in-depth discussions on future long-term strategic cooperation, including equipment upgrades and replacements, joint scientific research projects, and the sharing of technical resources, with the aim of further consolidating and deepening the partnership between the two parties.

This ten year follow-up not only comprehensively understands the long-term use of experimental equipment at the customer's location and customer satisfaction, but also provides practical and feasible solutions for equipment upgrading and maintenance. Our company will take this as an opportunity to continuously focus on customer needs, provide customized solutions, and work together with customers to tackle scientific research challenges and create a better future.

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