Collect this site | Contact us  | Chinese/ EN

SERVICE SUPPORT

Sales Tel: 0371-6320 2801
                   0371-6320 2805
After-sales Tel: 0371-6320 2905
Duty manager:
Cai Yongguo:181 0371 5723
Xu Xiaodong: 188 3821 1523
Email : nbd@nbdkj.com
Address: zhengzhou xinzheng new town zhengzhou institute of technology vocational college
    售后承诺 Current position:HOME > 售后承诺

After sale commitment

Release time:2017-06-01  viewed:1096

        With years of experience and strict user management, Nobody Material Technology Co., Ltd. has made it a supplier that can meet customer requirements in the operation and service of the thermal industry.

        We integrate product development, design, processing, assembly and sales. We are a domestic innovative enterprise with independent research and development and production capabilities. Therefore, when you buy any Nobody products, you have obtained reliable and lifetime products After-sales service. Here we make the following commitments:

1. The high-temperature heating equipment provided by our company is free of warranty for the touch-screen electrical system for two years (except for consumables and man-made failures), and lifetime after-sales service. We will provide accurate and timely parts and components to be ordered by customers and provide various services required by customers, and have the obligation and responsibility to answer any questions raised by customers at any time.

2. our company is responsible for customer training and lifetime technical support to ensure that any equipment sold is fault-free.

3. After the order is placed, the contact with the customer is established, and at the same time, our company guides the customer to arrange the system so that the customer can be commissioned in time to make the customer satisfied with our service every time.

4. Once the equipment fails, we will make a service response within 24 hours to solve the problem in a timely manner for customers in the form of voice calls, video communications and door-to-door services.

5. establish cordial and good cooperation with customers, learn from each other in cooperation, listen to customers 'suggestions, and respect customers' opinions. During equipment installation, we will systematically and systematically train equipment users.

6. Nobody welcomes you to come to our company to visit and guide before ordering to ensure that Nobody lists the promise and the authenticity of the data here.
In the previous:none
The next article:none